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Catchall Brand

Catchall Brand Reviews

catchallstore.com
What is your customer experience with Catchall Brand?

Catchall Brand Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Catchall Brand has 1.0 star rating based on 6 customer reviews and consumers are mostly dissatisfied. Reviews show 100% unfavorable sentiment, frequent requests for refund, high price level, and undisclosed shipping from China.

Positive Feedback

There are virtually no consistent positives reported; most customers cite no pros and avoid repeat orders.

Negative Feedback / Risk Areas

  • Wrong items and poor product quality cited across Catchall Brand reviews.
  • Slow or missing deliveries from China and lack of transparent shipping information.
  • Unresponsive or poor customer service and disputes over refunds or return shipping.

Key Takeaways for Future Customers

  • Check Catchall Brand customer complaints and reviews before ordering.
  • Expect refund difficulties and possible return-shipping costs for wrong or low-quality items.
  • Avoid if you need timely delivery or reliable customer support.
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Media from reviews

Catchall Brand - Terrible service and quality
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Eloina G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pharr, Texas

Terrible service and quality

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AI Highlights
  • - Dresses do not match the website photos.
  • - Exchange requested within the allowed time, but support asked questions instead of offering a solution.
Catchall Brand - Terrible service and quality

Very disappointing experience. The dresses do not match the photos shown on the website. I requested an exchange within the allowed time, but customer service continued to ask unnecessary questions instead of offering a solution, seemingly to let the return period expire.

Loss:
$80
Cons:
  • Pictures
  • Quality
  • Service

Preferred solution: Full refund

User's recommendation: Never

View full review
Trisha G Ycv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lees Summit, Missouri

Horrible customer service

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AI Highlights
  • - Ordered a wedding dress but received a Large instead of Medium.
  • - They won't cover return shipping though the error was theirs.
  • - The dress does not fit.

I ordered a dress for a wedding and was sent a Large instead of the Medium I ordered. They will not pay for the return shipping even though the issue is one they created.

The dress does not fit and it is not my error.

I paid for shipping on the original order and don't feel I should have to pay for return shipping. They offered a store credit and to keep the dress, but frankly I have no confidence in ordering from them again.

Loss:
$139
Cons:
  • Terrible customer service
  • Return policy

Preferred solution: Full refund

User's recommendation: Do not order from them; save your money.

View full review
Hope F Txk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible quality sewing/shamefully bad customer service

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AI Highlights
  • - US-based in name; ships from China; $20 shipping slow.
  • - Eyelet bust overlay exposes nipple area.
  • - Customer service was condescending and refused a refund.

This company appeared to be within the US but products are shipped from China. I paid $20 extra for shipping but it did not come as fast as I needed it, due to the distance.

Had that fact been presented (at all) I would have ordered from a different site.

Now...the dress- OOF. It's eyelet fabric... on the bust section the 2nd layer is eyelet also and it was sewn so the eyelets matched ... right over the nipple area.

I expected maybe a peekaboo hole here or there, but there were MANY holes in that area and I would prefer that not be the case.

Typically this area would be stitched so they don't line up, so that there isn't exposed nipple flesh, or at least line it with a solid fabric.

I emailed to complain about this/return dress, & I got a condescending response in broken english, with refusal to give me my money back. This company sucks.

Cons:
  • Not transparent its in china
  • Awful service
  • Poor quality

Preferred solution: Nothing, i'm just hear to complain

User's recommendation: Would avoid

View full review
Nikia Str

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stole my money

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AI Highlights
  • - They took my money and never sent my items.
  • - They sent fake pictures that the items were sent.
  • - I am out of a hat and two dresses.

They are a horrible company. They took my money and never sent my items.

They sent me fake pictures that the items were sent, and I am out of a hat and two dresses!

This is a horrible company; they should close! I work too hard for my money to be taken by thieves!

Preferred solution: Deliver product or service ordered

View full review
Anonymous
map-marker Denver, Colorado

Missing delivery

AI Highlights
  • - Emails are not responded to quickly.
  • - No phone number makes contact difficult.
  • - Delivery not arrived after a month on first order.

Not responding quickly to emails, goven that they dont have a phone number they have to do a better job responding. I ordered forst time from them and my delivery is not arrived- its been a month. I am thinking this company is a scam??

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Acsah S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong Item horrible costumer service poor quality

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AI Highlights
  • - Ordered a dress but received a different one.
  • - Quality was very poor.
  • - No response from returns; no refund after paying $150; no time to reorder.

I had the most horrible experience with this brand. I ordered a dress, and they sent me a completely different one.

The quality was very poor, and I didn't get any response from their return service, nor did I get my money back.

I paid $150.00 for a very poor-quality dress. Now, I don't have the time to order another dress from a different brand.

Loss:
$143
Pros:
  • I dont have pros for now only cons
Cons:
  • Wrong item sent
  • Poor quality

Preferred solution: Full refund

User's recommendation: I do not recomend

View full review
Angela H Giq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charger not working

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AI Highlights
  • - The charger for Catchall hearing aids isn't working.
  • - The right unit worked briefly.
  • - I want to buy a charger separately; the pair was used at a discount.

I ordered Catchall hearing aids through Ebay, and the Charger isn't working. The right one worked for a short time.

I would like to order a charger.

I got the the pair of hearing aids at a discount because they were used. Would you sell me a charger separately now?...

User's recommendation: I would rate better after I order, pay for, and receive my new charger.

View full review

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